Businesses Mount Efforts to Retain Valued Employees
"Now you know who your best people are," says Jeffrey Jolton, an organizational psychologist at
Kenexa Corp., a provider of human-resources services and technologies. "When the market opens up, you don't want them running out the door."
Dr. Jolton recommends employers strive to reward top performers financially and publicize plans to reverse any recent cuts in pay and benefits.
If employers can't afford to boost pay, he suggests firms devise alternatives, such as offering workers more scheduling flexibility or more say over assignments.