Recently, I was asked by a client in the Gulf about trust and how to instil it across their organisation, especially when there is such a diverse workforce of people from different backgrounds and cultures.

 

Trust for me is the foundation of all successful interpersonal relationships, both personal and at the workplace. Trust is the confidence or belief a person feels toward a particular person or group and so trust is, therefore, one of the primary forces that enables people to gel and work together in a truly effective manner.

 

However, I'm not sure if leaders fully appreciate the power of being perceived as having high levels of trust and integrity. After all, the perceptions of the workforce do impact business results it is the link between employee engagement and improved bottom-line performance.