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Assessing HR Capability at HM Treasury

  
Like other Government departments, HM Treasury reviews its services and activities to ensure it provides the best value for the taxpayer. As part of this program, it undertook a rigorous ‘Better Quality Service’ review of its HR function.
 
“The review showed that the HR function was reactive, process-oriented and generally undervalued by line managers,” said Mel Madeley, Head of HR at the Treasury. “We decided to implement changes so that we could strategically align our people initiatives with the Treasury’s goals and provide a more proactive, forward-thinking service.” Kenexa® was appointed to help with this transformation.