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Profiling applicants against the competencies required in a role is an established practice in commercial organizations, yet in the social care sector, it’s a radical concept. MacIntyre, a UK charity that provides care for children and adults with learning disabilities, partnered with Kenexa® to enhance its interview and selection process, and improve its ability to select frontline staff who have high performing behaviors and competencies.

 

Kenexa created the personality profiles and competency frameworks of ideal candidates, and provided training to show how these should be used in the recruitment process. The novel approach that MacIntyre uses from Kenexa has been identified as best practice in the UK’s social care sector by the Department of Health. In response, Kenexa is now developing a profile and competency framework for MacIntyre’s heads of service.