Case Studies
Creating an Inclusive Environment to Drive Innovation at Novartis Pharmaceutical Corporation
Novartis Pharmaceutical Corporation, a global organization with $8.6 billion in annual revenue, had a history of promoting diversity in the workplace, but was looking to move to the next level. The company’s previous efforts focused on increasing the diversity awareness of its employees through training and educational events. However, it soon realized the need to address issues of diversity and inclusion in the marketplace and to equip associates with the skills necessary to connect with the company’s ever growing diverse customer base. Novartis was looking for a strategic, comprehensive and cutting-edge solution to drive innovation, strengthen relationships in the marketplace and lead to transformative performance.