案例分析
Delivering the UK’s Largest Online Testing Contract to the Royal Mail Group
Each working day, the Royal Mail Group collects, processes and delivers more than 84 million items to 27 million addresses across the UK. In recent years the company has undergone a
huge transformation and has turned losses of more than £1 million a day into a £537 million annual profit. This success has given it a base to meet it next set of challenges, one of which includes the enhancement of its recruitment processes.
Employing over 180,000 people, the company never had a problem with the quantity of job applicants it receives, but the quality had never been given the priority commensurate with a rapidly developing business. Royal Mail Group wanted to identify those people with the right attitudes sooner, allowing it to reduce its rate of staff attrition and improve the quality of people hired.