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Employee Confidence is an action-focused, performance oriented construct that can be used to forecast and enhance the success of the organization by measuring key components of the workplace environment and individual employees within that environment. Employee Confidence is measured by asking the employees of an organization about their perceptions within four key areas—two related to organizational performance and two related to the individual’s personal situation within the organization.

The basic premise behind Employee Confidence is that employees know how their organization is faring, each from their own unique perspective. No employee, including the CEO, has a comprehensive or total understanding of how the organization is doing. By collecting Employee Confidence information from the employee population, or a significant cross-section of the employee population, the information, in aggregate, represents a “group intelligence.” If asked the right questions, employees can shed light on organizational performance related issues, offering an accurate predictor what of is actually happening within the organization and a roadmap for organizational improvement.