Deciding when to administer the exit interview process is critical in capturing high-quality information and ensuring a high response rate. Kenexa Exit Interviews™ help determine the attitudes, perceptions and employments issues that cause employee turnover.

Kenexa Exit Interviews^™

Kenexa Exit Interviews^™ are designed to help organisations pinpoint the causes of turnover and implement strategies to increase retention. Our consultants work with individuals in each organisation to create a custom exit interview process that is tailored to specific work environments. Kenexa Exit Interviews help organisations quickly determine why productive people are leaving and how to keep them from departing.

Benefits

• Identify why productive people leave and why productive people stay
• Decrease turnover
• Increase Return on Investment
• Develop a Retention Index

Features

Customised to Your Needs
Actual questions and delivery methods will be developed based on each organisation’s needs. Kenexa’s consultants will help determine appropriate questions to ask to capture the information that will help understand why people leave. Kenexa Exit Interviews can be delivered via a web-based system, touch-tone phone, interactive voice response system, outbound telephone interview, paper and pencil or a combination of methods.

Our analysts and consultants analyse the information and provide a written report along with a set of actionable recommendations designed to help managers and supervisors retain their most productive people by:

• Using the information as a recruiting tool to rehire the best
• Comparing the results to employee engagement survey results to create a superior set of recommendations for increasing retention
  

Data Capture
Reports can be generated quarterly, monthly or whenever required.

When to Administer Exit Interview
Kenexa recommends an extended period for individuals to re-adjust before administering exit interviews.  Usually this period is two weeks to six months.