As an integrated programme and set of tools that enables the transition from a current state to a future, desired state, Change Management involves planning, tracking and managing processes for precise execution. Change Management allows for better alignment of vision, goals and supporting business practices, establishes best practices for core processes that support change, identifies ‘performance readiness gaps’ with targeted responses and clarifies readiness to move forward on critical business initiatives.
Kenexa Transform™ Change Management Methodology
Kenexa Transform™ Change Management Methodology allows organisations to plan and execute change, communicate a simple, powerful message to employees and identify and overcome barriers to change. Kenexa's Transform Change Management Methodology model is below.
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T: Tell a Compelling Story
The first step in the Kenexa Change Management process is to tell a compelling story that communicates a simple, powerful message to key stakeholders.
R: Rally Stakeholders
For Change Management to be successful, organisations must rally stakeholders, identify the key individuals for executing Change Management and communicate benefits.
A: Articulate Goals
Articulating goals is crucial in establishing benchmarks and performance metrics. SMART goals are specific, measureable, achievable, realistic and timely.
N: Nominate Roles
Nominating roles is crucial in defining and identifying skills gaps, establishing scope, securing resources, assigning responsibilities, assessing risks and creating project schedules.
S: Solidify Strategies
To make Change Management effective, organisations must solidify their strategy for rollout and communication plans. Kenexa helps companies incorporate best practices that create sound Change Management strategies.
F: Focus on Outcomes
By focusing on outcomes and quick wins, companies can begin to effectively execute and embrace change.
O: Optimise
Optimising and executing the Change Management process involves effective people, processes and technology. Kenexa assists companies in optimising these three elements to manage change throughout the organisation.
R: Reinforce Change
Reinforcing behaviour change, preparing for resistance and creating motivational plans assists in the overall execution of Change Management. Kenexa offers tools that help reinforce desired behaviour change within the company.
M: Measure
Kenexa believes that measurement is essential. Change Management Programme objectives are stated in measurable terms, and programme progress is monitored and communicated to stakeholders during the change process and after change has occurred.